QUEUE CODE FOR CHARITIES

Increase the value of the goods you sell by 25% 

Use our system to collect donor data in a safe, quick and easy way, optimising Gift Aid collections, and increasing the value of goods sold by 25%.  
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THE CURRENT SITUATION

In 2023, the amount of unclaimed Gift Aid by Charities was estimated at £560m.

The Challenges

  • Gift Aid requires a donor’s personal information to be collected at time of donation. However donors often refuse to give out personal data due to concerns over privacy.

  • Manual and paper based data collection is time consuming, with busy volunteers having to take time from other tasks, adding to already heavy workloads

  • Long queues can be caused due to the manual data process.

  • Data is often inaccurate due to spelling mistakes, data being misheard or awkward names/email addresses being difficult to capture correctly.

  • Typically only 26% of donors sometimes use Gift Aid,  and of these 35% either think it’s too much effort or they forget

The Queue-Code Solution

  • Queue-Code allows donors to share their personal data, quickly, privately & securely, taking the pain and risk out of the process.

  • Creating the Queue-Code is easy and transferring it takes less than 3 seconds – removing the issues of a manual data collection system and long queues.

  • Personal data is encrypted behind a secure Q-Code  – eliminating the risk of it being overheard, seen or read by strangers in a busy, open environment.

  • The data is stored in a secure cloud based database and can only be accessed by authorised personnel.

  • Replacing the manual process frees up busy volunteers leaving them available for other tasks and delivering better store efficiency

MORE BENEFITS

Gaining insight allows you to build meaningful customer, donor and volunteer relationships

  • Collecting accurate customer, donor and volunteer data gives the opportunity to gain insights and drive day to day decisions. 

  • Marketing consent can be captured – enabling the the right to keep in contact with all customers and donors in the future .

  • Accurate data identifies returning customers & returning donors – giving the opportunity to show thanks with loyalty incentives.

  • Volunteer data can be collected – ensuring it is accurate and easily accessible for future needs.

  • Data can be analysed to develop targeted marketing strategies, appeals for stock, and overall improvement of community engagement.

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Make the handling of personal data painless for your customers.

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